Help Wanted

March 8, 2018

Sales Processing Coordinator

Sales Processing Corrdinator

The primary role of this position is to ensure a high level of customer service/satisfaction by processing sales orders, which includes verifying pricing, product numbers, and delivery. Position will also provide information, respond to requests, and help resolve billing issues associated with inside sales. Inside sales process specialist may also serve as a receptionist, perform data entry, generate reports, prepare/process invoices.

Essential Duties: Essential job duties for this position include the following items. Other duties must be performed as assigned or required.

  • Enter customer orders daily along with other general data entry
  • Processes documentation for shipments and logistics
  • Ensures correct orders are delivered on time from various FOB points
  • Prepares and processes invoices upon order delivery daily
  • Receives and processes miscellaneous requests from Sales or Customers – SDS, product data, invoice information, etc.
  • Provides information to customers by verifying understanding of request; answering questions; offering assistance
  • Fulfills customer sample requests and ensures sales team receives them
  • Resolves billing problems by identifying the problem; assessing customer needs; explaining procedures; forwarding required adjustments
  • Generates weekly reports: daily sales, open sales and inventory.
  • Provides clerical support to Controller, Customer Services and Sales
  • Greets customers/visitors, answers phone calls and makes transfers as appropriate

Other Requirements:

Associate's Degree, preferred; or equivalent combination of education and experience

Must have 1+ year experience with order processing, sales operations, billing, accounts receivable or related processes

2 years of accounting or AA preferred

Sage/MAS 90 experience a plus

Ability to prioritize work in alignment with the needs of the customer

Job Type: Full-time


Position Available: March 8, 2018

Position Type: Full Time

Posted In: Administrative / Clerical, Customer Service / Support

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